Archive for the ‘Blog’ Category

The Power of Public Opinion

March 26th, 2014 by Reputation Team

It has been said in the past that a business can’t hope to please all of the people all of the time, but this should never be an excuse to allow poor customer service or unpleasant company representation to become the norm. We live in a society where the customer is always right, and any […]

Read More...

How Does Reputation Affect Brand, and Vice-Versa?

March 26th, 2014 by Reputation Team

PR teams, including our own, dispel the belief that brand and reputation are one and the same. While they aren’t the same though, each one does deeply impact the other. That doesn’t mean when one is strong, the other is. It simply means that when one is strong, the other should never be far from […]

Read More...